Shipping policy
Order Processing
All orders are processed within 1 business day.
Orders placed on weekends or holidays will be processed the next business day.
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
Shipping times vary based on destination and carrier, but most customers receive their orders within:
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2–5 business days (U.S. standard shipping)
Please note that delivery times are estimates and may be affected by carrier delays, weather, or peak seasons.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Incorrect Addresses
Please double-check your shipping address at checkout. ThreadVibe is not responsible for packages sent to incorrectly entered addresses.
Lost or Stolen Packages
ThreadVibe is not responsible for lost or stolen packages once marked as delivered by the carrier. If this happens, please contact the carrier directly. However, we will always do our best to help.